Experienced and personable Concierge with 7 years of proven success in delivering exceptional guest experiences in residential, corporate, and hospitality environments. Adept at anticipating client needs, coordinating premium services, and maintaining a polished, professional demeanor. Committed to creating seamless, personalized service that exceeds expectations.
I specialize in vacation rental properties mostly located in the Palm Springs area. I am your boots on the ground when you can't be here. I have experience with all types of properties. From condos to luxury estates, I know that your home is important to you and I take the extra time offering personal touches to make your guests feel special. I am a jill-of-all-trades and can help you manage; check-ins, maintenance, housekeeping, drop in visits, inventory stock and local recommendations for guests based on their interests. I leave handwritten notes, small gifts and personalized welcome signs. I create a calm and "Mello" experience for both guests and owners providing a FIVE Star experience.
I am a people person and love to help both owners and guests. I speak fluent Spanish and French. When it gets busy, Missy and I share the load. We operate in the same way and it helps that we are sisters!
Assessment
New to rentals? We offer an Assessment where we walk the property like a picky renter. We take pictures and provide a list of the items we came across. If you would like to choose the items to tackle, we can hire the people to complete the task or you can hire your own trusty vendors. This amazing service lets you
get ahead of any negative reviews
Check-Ins
We touch base with your guests the day before arrival to coordinate their ETA. We arrive at the property an hour earlier and prep and create an inviting and welcoming experience. Turn on music and lights, place our concierge special touches, dust, sweep and hose and blow if needed. We are amazing at reading guests and providing a welcoming experience.
Property Visits
Need us to meet the inspector, a vendor or retrieve a package? Are you having construction done and need us to check on progress? We can take pictures or facetime you and put you right in touch with the vendor so you can have a conversation about the work as if you are on the premises.
Vendor Assignments
We can schedule all types of vendors. Anything from plumbers, electricians, housekeepers, entertainment, massage services for guests and so much more!
Our goal is to increase bookings and decrease hassle. We are detail orientated and care about your property.
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